Terms of service

Terms of use

In these terms and conditions, “we” “us” and “our” refers to Nicola Hawes (The Vest Practice Ltd). Any access and use of information on this website including purchasing of our product/s is subject to the following term and conditions.

We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. Please re-read our terms and conditions each time you visit our website.

1. Pricing

All prices are in, and processed in New Zealand dollars (NZD). We have our pricing as accurate and current as we possibly can. The prices are detailed within the individual product listings and we reserve the right to amend our pricing at any time.

2. Product descriptions

At Nicola Hawes we work hard to ensure that our products are described as accurately as possible on our website.

However images on our website have been provided for illustrative purposes only and we do not guarantee that these images will reproduce in the exact colour nor that any given image will reflect the full design or options involving to that product.

Sometimes images are supplied by third parties. However should an inconsistency occur, Nicola Hawes reserves the right to recify anypurchase dissatisfaction in the unlikely event this occurs. 

3. Conditions of order

We ensure to keep our website product listings current but give no guarantee to the availability of any product advertised on our website. All prices are in NZD, all orders placed within New Zealand will have GST (Goods & Services Tax) included in the advertised price.

IWhen ordering from our wesbite we require your full name or business name, postal address for delivery, valid email address, telephone contact details and credit card details. To understand how we protect your information, visit our privacy policy.

We hold the right to accept or reject any order placed through our website. If you do not receive a reply within 5 business days your order is deemed cancelled.

4. Shipping and returns

Nicola Hawes operates under the New Zealand Consumer Guarantees Act 1993.

We will do our utmost to ensure that you are happy with your purchase. This includes offering refunds on orders that meet our returns policy. Please refer to Refunds in our FAQ's. 

5. Form submission

By sharing your contact information via form submission you will be automatically added to our database mailing list. You may unsubscribe at any time. Please see our Privacy Policy for more details.

6. Gift cards

Gift Cards are bound by the terms below.

Gift Cards may not be returned, refunded, redeemed for cash or credited to an account.

Nicola Hawes is not responsible if a Gift Card is lost, altered, stolen or used without permission.

Promotions and discounts cannot be applied to Gift Card purchases. Gift Cards, both physical and digital, can only be redeemed if purchased through nicolahawes.com or at our Wellington store.